سياسة الخصوصية

1. Introduction

Welcome to ospace ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our foam sofas, sofa beds, and related home products.

Google Analytics

We load Google Analytics only after you grant analytics consent. When enabled, Google may receive page URLs and titles, device and browser details, session data, approximate geolocation derived from network information, and a cookie-based client ID. Google is the recipient and processes this data to provide website measurement to us.

You can reject analytics without affecting shopping or checkout. You can also withdraw consent at any time in Cookie Settings; withdrawal disables further application analytics collection in the current document, clears Google Analytics cookies where the browser permits, and reloads the page to apply the choice.

2. Information We Collect

Personal Information

• Name and email address when you create an account or subscribe to our newsletter
• Payment information when you make purchases, processed by Stripe, Tabby, Tamara, or cash on delivery operations depending on the payment method you choose at checkout
• Shipping address for sofa orders
• Communication preferences

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your sofa orders
• Send order confirmations and shipping updates
• Send newsletters and promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Improve our website and product offerings
• Detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processing, shipping, hosting)
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. We encourage you to use strong passwords and to be cautious about what information you share online.

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Withdraw Google Analytics consent through Cookie Settings
• Data portability

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ospacehk.com